Internet Banking

At Cosmos Bank, we are committed to helping you meet all your banking needs to the best of our ability. You can access internet banking portal of our website at any hour of the day. There are no fixed timings to use the facilities. Moreover, enjoy the luxury of getting all the work accomplished at the comfort of your home or office, at any hour that is preferable for you


Plot No-6, S.No-132/B, ICS Colony, Ganeshkhind Road, Pune

Call Toll Free

1800 233 0234

Weekdays 10 AM to 6 PM

Sunday : Closed

Unauthorized Electronic Transaction: Complaint Registration

Account Type*

Home Branch*

Unauthorized Transaction Amount*

Channel used for Unauthorized Transaction*

Unauthorized Transaction Details*

Date (dd/mm/yyyy)


Merchant (ATM / POS): Name and Location


Enter details of one unauthorized transaction (Mandatory*).

Enter details of other unauthorized transactions (If any).

My card was in my possession*


I hereby declare that neither me nor my family member / representative performed / authorized the above transaction(s).

Further I hereby declare that I have not shared my login credentials / PIN / password / OTP/ CVV with any other person.

I declare that above given information is true and correct to the best of my knowledge.

I understand that I can be held liable for all charges incurred if dispute raised by me is found invalid.

I agree to pay the charges levied by the bank for the same including the cost incurred for investigation of my claim.

I hereby authorize the Bank to deactivate the card on which the unauthorized transaction took place.

*I acknowledge the above terms and conditions.